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Purchasing Lookups

A lookup balance is our form of credit. One lookup permits one valid address search. You can buy a batch from your dashboard at any time.

Buy lookups​

  1. On the left-hand side of the dashboard, click the Keys tab.
  2. Click the blue Manage button on your API Key.
  3. On the right-hand side you will see your current balance in a bright green box. Click the blue One Time Top Up button.
  4. Enter the credit block you want to buy. One block is 100 credits, or 100 verified addresses.
  5. Enter your payment details and click Make Payment.

Each account can produce one or more API Keys, and each Key carries its own balance. Our lookup guide explains which kind of search draws it down.

Automated top-ups​

We recommend automating your balance through one of our Automated Top-Up plans. Your API Key is topped up when its balance runs low, and we keep you notified. Follow the Automated Top-Ups guide to enable one.

Lookups expiring​

Each batch of lookups expires 12 months after you first use it, not 12 months after you buy it. Our licence with Royal Mail sets this, and every Royal Mail data supplier works to the same limitations.

We push the expiry date as far back as we can:

  • The expiry timer starts at the moment you first use a batch
  • We deduct lookups from your earliest purchased balances wherever possible, so the oldest batch is consumed first and the newest is saved until last
  • Each batch expires on its own schedule. A later purchase is not affected by the expiry of an earlier one

Related guides​